Term and Conditions

Welcome to PeakCamp Shop! These Terms & Conditions serve as your basecamp briefing for navigating our digital terrain. By accessing our site or making purchases, you agree to these terms—consider this your summit pact with our outdoor community.

1. The Expedition Team (Our Relationship)

PeakCamp Shop (“we,” “our,” or “us”) operates www.outdoorhikegear.com, equipping adventurers with premium outdoor gear for camping, hiking, climbing, cycling, running, and hydration needs.

1.1 Who We Serve

Our gear is designed for outdoor enthusiasts who value:

• Technical equipment for serious adventures
• Performance-driven nutrition solutions
• Durable apparel built for wilderness conditions
• Value-packed outlet selections

2. Trail Map (Website Use)

2.1 Your Responsibilities

As an explorer in our digital landscape, you agree to:

• Provide accurate account information (your summit credentials)
• Not attempt unauthorized access to our systems (no digital peak bagging)
• Use content only for personal, non-commercial purposes
• Comply with all applicable laws and regulations

2.2 Our Trail Markers (Intellectual Property)

All content on our site—including text, graphics, logos, and product designs—are protected like essential summit gear:

• Copyrights remain with PeakCamp Shop or our partners
• Trademarks may not be used without permission
• Product images are for reference only—actual colors may vary slightly

3. Packing List (Products & Services)

3.1 Gear Specifications

We carefully describe all equipment, but adventurers should note:

• Technical specifications may evolve like mountain weather
• Nutrition products have expiration dates—check before consumption
• Outlet items are sold “as-is” with all imperfections noted

3.2 Availability

Popular items may sell out quickly during peak seasons. We’ll notify you if:

• An item becomes unavailable after ordering
• Significant delays occur in restocking
• Alternative products might better suit your needs

4. Summit Attempt (Ordering Process)

4.1 The Ascent (Placing Orders)

When you place an order, you:

• Confirm all details are accurate (your route plan)
• Agree to pay all applicable costs (supplies for the journey)
• Receive an order confirmation email (your summit permit)

4.2 Payment Provisions

We accept these payment methods for your expedition supplies:

• Visa, MasterCard, JCB credit/debit cards
• PayPal (your digital basecamp wallet)

5. Supply Route (Shipping & Delivery)

5.1 Expedition Timelines

We pack orders with summit-day precision:

• Processing: 1-2 business days (excluding weekends/holidays)
• Standard Shipping: DHL/FedEx, $12.95, 10-15 business days after dispatch
• Free Shipping: EMS for $50+ orders, 15-25 business days after dispatch

5.2 International Expeditions

Global adventurers should prepare for:

• Potential customs fees (like unexpected mountain permits)
• Restrictions to certain Asian regions and remote areas
• Longer processing times for international returns

6. Basecamp Returns

6.1 Summit Window

You have 15 days from delivery to initiate returns—your critical weather window to reassess gear.

6.2 Return Requirements

All returns must meet basecamp standards:

• Original condition (tags attached, no wear)
• Complete original packaging
• Proof of purchase included

6.3 Non-Returnable Gear

• Nutrition products (health regulations)
• Personalized/custom items
• Outlet/clearance items

6.4 Refund Process

After inspection (3-5 business days):

• Original payment method credited within 5-10 business days
• Original shipping costs non-refundable (unless our error)

7. Liability Limitations

8. Weather Changes (Policy Updates)

Conditions may change—we reserve the right to update these terms. Continued use after changes constitutes acceptance.

9. Basecamp Contact

For any questions about your expedition supplies:

• Email: [email protected]
• Mail: PeakCamp Shop, 3782 North Front Street, Fayetteville, US 72703